Firstly, welcome to the new Catch NZ Help Centre.
Please type a question in the search box at the top of the page to get started, or browse the FAQ articles, to find the answers that best match your question. If you can’t find what you’re looking for, feel free to get in contact with us.
Phone: 09 888 0606
Chat online: For a fast response, click on the Live Chat icon located below when our team is online.
Online Form: Click on "Submit your request" below this article and follow the instructions. Our Team aims to respond within 2 business days.
Please note: Catch NZ Customer Service Team is available during the following times;
Monday - Friday: 11am - 11.00pm
Weekends: 11am - 7:00pm
Excl: Christmas day & Good Friday
We appreciate your patience whilst we get to your enquiry and will do everything we can to assist you as quickly as possible.